We take this matter very seriously and are following public health authorities' guidance, specifically CDC guidelines regarding appropriate cleaning and disinfecting protocols. The safety and wellbeing of our guests and employees is of paramount importance. We are reinforcing recommended measures on appropriate hygiene standards and following the guidance of the CDC and WHO, applicable guidelines of the global and local health authorities, and taking relevant health and safety measures.
Our cleaning team has been briefed and trained on proper cleaning procedures to ensure the prevention of the COVID-19 virus. We clean our public facilities more frequently than recommended by CDC guidelines. We use Ecolab-Peroxide Multi-Surface Cleaner, a hospital-grade disinfectant spray that kills over 99.99% of bacteria in only 30 seconds. We also offer more than a dozen hand sanitizer stations for use throughout our hotel.
The symptoms of COVID-19 include fever, coughing, fatigue, and shortness of breath. if you have any of these symptoms, get tested and see a physician.
If you suspect exposure to COVID-19 or display symptoms while visiting us, seek medical treatment immediately. We are located 10 minutes from Alta Bates Medical Center and no longer than 15 minutes from all other locations based on time of day and traffic conditions.